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International Journal of Basic Science and Technology

A publication of the Faculty of Science, Federal University Otuoke, Bayelsa State

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Archive | ISSUE: , Volume: Jan-Mar-2024

Analysis of Quality of Service of MTN and GLO in some Selected Areas in Umuahia


Author:Nnochiri, I.U. ; Iroegbu, C.

published date:2024-Apr-10

FULL TEXT in - | page 62 - 70

Abstract

This research is on the analysis of the Quality of service (QoS) of Mobile Telecommunication of Nigeria (MTN) and Global Communication (GLO) in Umuahia, Abia State, Nigeria. Umuahia environment was used as a test-bed for the drive test of this study. The investigation was conducted form June to November 2023. The Global System for Mobile communication (GSM) networks studied were MTN and Glo. The study was conducted using the Astronomical Communication (ASCOM) infrastructure of the Nigerian Communication Commission (NCC). The primary data obtained from this investigation was later compared with secondary data from the NCC reference QoS dataset which gave the same result. Consequently, NCC Key Performance Indicators (KPI) data was leveraged in making the deductions. The result from the investigation shows that the bad quality of service used by these operators was not entirely a result of the traffic channel that is readily accessible but from other influences that include the congestion of the channels. Conclusively, the outcomes demonstrate that the call QoS outcomes in this research are still a far cry from the expectations of customers, and recommend that more concentration ought to be focused on enhancing the quality of service for greater effectiveness.

Keywords: Indicators, Channels, Networks communication, ,

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